Members

Member Profile

• Q: How does the members credit system work?
• Q: A member's door access is showing up as suspended, but their member status is active. What does this mean?
• Q. How can I suspend/freeze/skip/cancel a member?
• Q. Why can't I save a member's new personal details?
• Q. Why can't I update a member's email address?
• Q. How do I change a member's package?

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Communicating with members

• Q. What do the email statistic statuses mean?
• Q. Why am I getting an error message when trying to send a test mass email?
• Q. How do members unsubscribe from emails?

Member Pathways

• Q: What's a Member Pathway?

Member Tasks

• Q. What are member tasks?

Member Payments

• Q. What payment providers are supported in Membr?

Members' Area

• Q. What is the Members' Area?
• Q. What happens when a member first logs in to the online members' area?
• Q: How can a member complete their PAR-Q without a valid email?
• Q. Can a member book classes online?

Member mass emails

• Q: How do I add an image to an email?
• Q. How do I add tags to the content text?
• Q. How can I add my logo as a header to the members' mass email?
• Q. What is an operational email?