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  1. Membr - Frequently Asked Questions UK
  2. Members

Members

Member Profile

  • Q: How does the members credit system work?
  • Q: A member's door access is showing up as suspended, but their member status is active. What does this mean?
  • Q. How can I suspend/freeze/skip/cancel a member?
  • Q. Why can't I save a member's new personal details?
  • Q. Why can't I update a member's email address?
  • Q. How do I change a member's package?
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Communicating with members

  • Q. What do the email statistic statuses mean?
  • Q. Why am I getting an error message when trying to send a test mass email?
  • Q. How do members unsubscribe from emails?

Member Pathways

  • Q: What's a Member Pathway?

Member Tasks

  • Q. What are member tasks?

Member Payments

  • Q. What payment providers are supported in Membr?

Members' Area

  • Q. What is the Members' Area?
  • Q. What happens when a member first logs in to the online members' area?
  • Q: How can a member complete their PAR-Q without a valid email?
  • Q. Can a member book classes online?

Member mass emails

  • Q: How do I add an image to an email?
  • Q. How do I add tags to the content text?
  • Q. How can I add my logo as a header to the members' mass email?
  • Q. What is an operational email?
Membr - Frequently Asked Questions UK
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