Q: I edited an existing package, but members don't see my changes?

A: Changes you make to an existing package will only affect new members who sign up to the package by design. This is to ensure that members already subscribed to a package continue to get the same deal that they signed up for (and don't get an unexpected price/benefits change)

For this reason, it is best practice to duplicate the package before making changes to the original. In this way, you retain a copy of the 'older' package to serve as a record.

See our comprehensive product manual for further details about packages here.