A. Once you have logged into your Vend account, please ensure that you are on the 'Sell' tab from the left hand navigation bar. From here, please ensure you have selected a member (you know that you have done this as their name will appear on the right hand side above a transaction list).The next step is to add the transactions for the member.
To add transactions, please use the boxes in the middle of the screen to select the relevant transaction types to the members list (shown on the right hand side of the screen). This will add everything you select from the boxes, and will total the amount.
Once finished, you can select 'discount' on the transaction list to apply a discount to the purchases (either an amount or a percentage). Above this, there is also the option to add a 'sales note', which can be used if you wish to record something against this specific transaction list.
Once happy with your transaction list, please click on 'pay' at the base of the list. This will navigate you to the next page so that you can take the payment.
Below are links to further guides on how to use Vend:
Adding new products:
https://support.vendhq.com/hc/en-us/articles/201379150-How-to-add-a-single-product
Selling an item:
Processing a refund:
https://support.vendhq.com/hc/en-us/articles/221992368-Return-a-Sale-on-Vend-for-Mac-or-PC?use_theme_settings=false
Setting up new users/staff accounts in your store:
https://support.vendhq.com/hc/en-us/articles/201378800-Adding-a-new-user-or-staff-member-to-Vend
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