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  1. English (Anytime Fitness)
  2. Members

Members

Member Profile

  • Q. Can I change the package for an active member? Will payments be affected?
  • Q. Why can I not update a member's expiry date?
  • Q. How do I cancel a defaulted member?
  • Q. How can I change the Inactive status on a member's profile?

Communicating with members

  • Q. Why I can not find active members in the recipients?
  • Q. Why can’t I send a test pathway?
  • Q. A member is saying they have not received their welcome email. How can I check this?

Member Tasks

  • Q. Can I add an internal note in a member's profile with an alarm or notification to remember?

Member mass emails

  • Q. Can you explain what the email delivery statuses mean?
  • Q. What is the maximum image size I can attach to a Mass Email?
  • Q. How do I add Tags to the content text ?
  • Q. What is an operational email?
English (Anytime Fitness)
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