You may have come across a member's sleeping status already. Either on the member's profile:
Or when selecting filters for sending a mass email:
The purpose of the sleeping status is to determine which members are using the gym regularly, and those who have not entered the gym in a while.
A member will be marked as 'sleeping' when they have not entered the gym in a certain amount of time (this can be set in the additional settings). If a member is sleeping and enters the gym, however, then they will automatically be updated to being 'awake'. There will be notes added to the member's profile detailing when they have been set to sleeping and awake.
We recommend not sending out correspondence to sleeping members, as they are at a higher risk of cancelling their membership if reminded that they have one. To do this, please use the functionality to select 'awake only' from the mass email list.