We understand the importance of being able to advertise the full gym experience to prospects, allowing them to sample the best of what your gym has to offer. This is why we have developed a feature to allow you to add prospects onto bookings, giving them the opportunity to taste what is on offer!
To add a prospect onto a booking, the option first needs to be activated from within the prospect's profile. After navigating to a profile, you will be able to see an option on the left hand side titled 'Bookings enabled', with a toggle next to it. Select 'edit' on the profile, and you will then be able to switch this toggle on, and save your changes (this toggle will always be switched off by default).
Once this option is switched on, you will be ready to add your prospect to a booking! For this step, you will need to be within the bookings calendar (Bookings > Bookings Calendar) and have selected a booking, viewing the attendees list.
Clicking to add an attendee to the booking will allow you search for a persons name. Searching for your prospect will now show them in this list, along with members, and they will be identified as a prospect by a tag following their name:
Please note that prospects will not be charged for classes, and also cannot be added to a waiting list.
Once added onto the booking, you will be able to see on your prospects profile that they have an event added to their timeline with the class details: